Thank you for shopping at Liam Gizmo! We want you to be completely satisfied with your purchase. If you are not entirely satisfied, please review our Refunds and Returns Policy below.

1. Eligibility for Returns

You may return items purchased from Liam Gizmo within [14 days] of the delivery date, provided that:

• The item is in its original condition and packaging.
• The item has not been used or altered.

2. Non-Returnable Items

The following items cannot be returned:

• Opened or used products
• Customized or personalized items
• Gift cards or downloadable products

3. How to Initiate a Return

To initiate a return, please follow these steps:

1. **Account
2. Provide Information: Include your order number and the reason for the return.
3. Follow Instructions: We will provide you with return instructions and any necessary forms.

4. Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed as COD.

5. Shipping Costs

• Shipping costs for returns are the responsibility of the customer unless the item is defective or the return is due to our error.
• We recommend using a trackable shipping service or purchasing shipping insurance for some items 

6. Exchanges

We currently do not offer exchanges. If you would like a different item, please return the original item for store credit and place a new order.

7. Changes to This Policy

We may update this Refunds and Returns Policy from time to time. Any changes will be posted on this page, and your continued use of our services after such changes constitutes your acceptance of the new policy.

8. Account

If you have any questions or concerns about our Refunds and Returns Policy, please contact us at [email protected].